Contact us

If you have any questions you can contact us using the details below:

Need help with registration, passwords or PIN's? 

If you are experiencing problems with registering for this site, forgotten username and/or password, or have not received your unique PIN number to complete registration, you can call us on 0207 082 6182 or email us at affinity@hymans.co.uk .

Please note the pensionsWEB support Helpline is open from Monday to Friday between the hours of 9am - 5pm.  

For ALL other queries relating to your pension plan please contact the Plan Administrators at: 

Affinity Water Team 

Hymans Robertson LLP
1 London Wall
London
EC2Y 5EA

Email:affinity@hymans.co.uk
Telephone: 0207 082 6182