If you have any questions you can contact us using the details below:

Need help with registration, passwords or PIN's? 

If you are experiencing problems with registering for this site, forgotten username and/or password, or have not received your unique PIN number to complete registration, you can call us on 0141 566 7522 or email us at affinity@pensionsweb.hymans.co.uk .

Please note the pensionsWEB support Helpline is open from Monday to Friday between the hours of 9am - 5pm.  

For ALL other queries relating to your pension plan please contact the Plan Administrators at

Pensions Department

Tamblin Way
Hatfield
Herts
AL10 9EZ
Email:alan.wiseman@affinitywater.co.uk
Telephone: 01707 277270

or

Email:geoff.foster@affinitywater.co.uk
Telephone: 01707 277348

Affinity Water team

Hymans Robertson
1 London Wall
London
EC2Y 5EA
Email:affinity@hymans.co.uk
Telephone: 0207 082 6182